After six years in operation, The Bear Grylls Adventure will close at the beginning of December. This has been a very difficult decision and one that was made only after careful consideration. Our priority now is looking after our team members and animals throughout this transition.
Over the coming weeks, we will continue to provide world-class animal care as we prepare to transfer our animals to suitable new homes, including to our nearby aquarium the National SEA LIFE Centre Birmingham and other UK SEA LIFE sites. Our team of welfare specialists at SEA LIFE will oversee the transition process to ensure it runs as smoothly as possible.
We are proud of the positive impact The Bear Grylls Adventure has had on thousands of children and families that have visited over the last six years, showing guests first-hand the power of immersive activity in escaping the ordinary, and how adventure is for everyone. We want to thank our amazing team and guests who have made this time so memorable
The Bear Grylls Adventure attraction is closing due to commercial challenges. The decision to close the site has not been taken lightly and was made after carefully reviewing the data and examining all other viable options. A contributing factor included the temporary closure during the pandemic which had a lasting financial impact on the attraction. This is the right commercial decision which enables us to prioritise our other Midlands-based and UK attractions.
The attraction is currently scheduled to close at the end of business on Wednesday 11th December.
The attraction will be open as normal until the end of business on the 11th December and guests with pre-booked tickets should visit as normal.
- To request a change of date or refund please email info@beargryllsadventure.com with your order number and 3 alternative dates if you require a change.
- If you are a Merlin Annual Pass Holder with a booking
- To change or cancel your booking please visit the Merlin Annual Pass Portal at https://www.merlinannualpass.co.uk/prebook-portal/
- If you are a Merlin Annual Pass Holder without a booking
- At the present time we are not accepting any further bookings as we look to accommodate those guests who already have a booking. If slots become available these will be available via the Merlin Annual Pass Portal.
- If you purchased your ticket from a third party
- Please contact your ticket provider for a refund.
- I have a group booking of more than 10 guests
- To request a change of date or refund please email info@beargryllsadventure.com with your order number and 3 alternative dates if you require a change.
At the present time we are not accepting any new bookings as we look to rebook those guests who already have a booking. Any tickets that become available will be available via the Bear Grylls Adventure website.
If you would like to cancel your pre-booked ticket please contact the contact centre via info@beargryllsadventure.com
If you have an event booked at the attraction before the 11th December 2024 your event will continue. Please visit the attraction as normal where the team will be on hand to manage your event.
If you have an event booked after the 11th December 2024 please contact events@beargryllsadventure.com to discuss alternative dates/venues.
We continue to provide world-class animal care as we transfer our animals to suitable new homes, including to our nearby aquarium the National SEA LIFE Centre Birmingham and other UK SEA LIFE sites. Our team of welfare specialists at SEA LIFE will oversee the transition process to ensure it runs as smoothly as possible.
Please contact the team via: pressenquiries@merlinentertainments.biz
Please reach the team via info@beargryllsadventure.com and they will be in touch as soon as possible.
All vouchers that are purchased directly through our website have 12 months expiry on each one that starts from the date of payment, if your voucher has gone past the 12 months expiry then we will not be able to redeem or refund this booking in line with our terms and conditions.
